Frequently Asked Questions


Q: Why is Whittier PTO changing to Membership Toolkit?
A: We think this communications platform will really help families get connected and get informed.  Having all of the information you need for Whittier PTO programs and events in one place should make a real difference in helping you keep track of what’s going on.  This system also helps Whittier PTO get more organized, as the many tools it uses for communications, volunteers, accounting, file storage, forms, sales, etc, will be located in one place.    
Q: I just registered; why can't I see the online directory?
A: Each registration is reviewed and verified by an admin before the user can view the directory, to protect the privacy of our families.  You should expect to get verified within a day or so of registering. 
Q: Can I opt out of the online directory?  I don't want to be listed.
A: You control what information appears in the directory-- you can choose to share only certain parts of your information in the directory, or you can choose to have none of your information appear in the directory.  And you can change these privacy settings anytime.  
Q: Can two parents share one account?
A: With Membership Toolkit, two parents can share an account or have separate accounts.  If parents choose to have two separate account logins, each will be listed as a separate family in the directory, and required forms will need to be completed by both accounts.
Q: Why the push to get everyone registered by May 8?
A: The sooner we have everyone on the new system, the better tools like the online directory and our volunteer forms will work.  Plus, we thought people would appreciate having the chance to get comfortable with Membership Toolkit well in time before the start of school next year, which gets busy pretty quickly!    
Q: What happens if I don't register?
A: You won't be able to access the online directory, sign up to volunteer, register your child for WISE after school enrichment classes, make certain purchases, see all of our website content, or take advantage of the other features Membership Toolkit offers.  Please register on our home page at
Still have questions?  Please contact us by using the Website Feedback Form in the upper right hand side on our website at

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Questions about our new website?  Please check our FAQ first, and if that doesn't help, click here and we will respond as soon as we can.  Thanks! 


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